Frequently Asked Questions

We’ve put together this list of common questions to provide you with more information about the Popit Sense device and our app. Let us know if you can’t find an answer here, we are happy to help!

You can download the user guide behind this link. The Quick Start Guide is available here.

Popit Sense uses three sensors; acoustic (there’s a mic), accelerometer, and touch. These three sensors combined provide an accurate measurement. The technology is patented.

Yes, you can use the app without the Popit Sense device. In this case the automatic pill tracking is not available.

Both are great ways to remember medications better, but they do not track anything. They also do not know if you took the pill or not, triggering an alarm even if you already took it.

Popit Sense is an evolved version of the pill reminder, automatically tracking if a pill has been taken and syncing this information with the app. Popit Sense is connected to your actual pills, meaning it understands your context: pill consumption is automatically recorded in the app and a reminder will go off only if you didn’t take the pill.

We recently published results from a clinical pilot that shows the solution reduces missed pills by nearly 80%. Popit Sense quantifies pills and brings them to the digital age.

Yes! The same device works with various pill brands – but they need to come in blisters. The blister pack will just need to have a bit of space on the edges to allow attachment. Do note that cardboard casing might prevent Popit Sense from working properly.

The Bluetooth range on Popit Sense is very good, about 30m / 100ft. This means that in a normal apartment the smartphone can easily connect to Popit Sense when it needs to, so the two do not need to be right next to each other when taking a pill.

Even if Popit Sense and the App would not be able to connect, Popit Sense stores up to several months of data which get synced when the two get back in contact.

If for some reason the app would not have received information from Popit Sense about your pill status, it will trigger a reminder as a backup measure. This means data not being in sync will not make you miss a pill.

You just need to make sure your pill sheet has about 6-9 mm (or 1/4 – 3/8″) of free space anywhere on the edges to attach Popit Sense. Most rectangular and round sheets have this.

Some brands have a hole in the middle, which can also be used for attachment so that Popit Sense will actually be in the middle of the sheet.

Some pill brands, like Yaz, YazFlex or Qlaira may come in a cardboard “wallet”. These cardboard-encased medications are currently NOT supported by Popit, as they can prevent one of the sensors from working properly and you will not be able to use the automatic detection feature.

Manual registration (short press on the Side Button) does work as per normal.

The attachment is quite secure. There are two metal spikes that pierce the sheet so it stays attached. This is what the Lock Button on the top is for, to open or close the attachment mechanism.

To protect the medication and device, we do not however recommend carrying them in a bag without a protective sleeve.

You will need one device for one medication, two for two, etc.

Popit Sense works together with the App to provide you accurate detection of pill consumption. Like with any devices that track human activity in various surroundings, the accuracy cannot be perfect all the time. For this purpose the App may from time to time make sure that you are on track, or you may need to help out Popit Sense by pressing the Side Button to manually record a pill event.

Absolutely not. It’s not the kind of a mic you use to sing karaoke. This is a special contact microphone that senses vibrations, as opposed to a non-contact kind.

We have four colors: White, Marrs Green, Pink and Violet.

Popit Ltd.
Metsänneidonkuja 6
02130 Espoo

You can also send feedback from the Popit App.

To edit today’s record(s): 
You can manually remove them on the app. On the app’s home view, click your medication record, and click on the trash bin icon or Cancel button next to the extra entries.

To edit past day’s record(s):
On the app, go to calendar view, and then select the day with either a yellow or red dot. Click the trash bin icon or Cancel button next to the extra entries.

The Popit Sense device may have been inserted on the wrong side up in the sleeve.
When you keep the device with the pill sheet in the sleeve, please insert the sheet so that the back of the device touches the small magnet attached inside the sleeve.
When the device does not wake up, let the device rest for a minute on a table and try automatic detection again. Or you can record your medication manually.